Enterprise Email New User Request Procedures

The following information outlines the procedures for requesting a NEW USER email account within Enterprise Email. All requests for a new Enterprise Email account must be submitted via the Remedy trouble ticketing system.

1. IASO/IANO’s must complete the IASO New User for Enterprise Email – v22 template.
This template can be located at the following location:\\fs01\install\EE Migration\Admin\Documents

The template is self explanatory but if clarification is needed contact the NEC.

2. Copy the file to your local computer to make the required entries. Save the file by adding your organizational name at the beginning of the file:
Example: NEC-IASO New User for Enterprise Email – v22

This file will be uploaded to a Remedy trouble ticket.

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